Refund policy

Hey Bunny! 💖 We want you to adore your Still RYSKY items, but if for any reason you need to return something, here’s all the info you’ll need:

✨ Return within 14 days!
You have 14 days from receiving your order to send it back. (P.S. Make sure the item is in its original, unworn condition with all tags still attached or we won't be able to complete the refund or exchange for you.)

🚚 How to Return
Inside your return parcel, please include a note with your order number, so we can quickly find your order and help you out. Please note that all return postage is on the customer, and we recommend sending it via tracked mail, as we can't be responsible for any lost items.

⚡️ Refunds & Exchanges
Once we get your return, we’ll process it within 10 days. If everything looks good, you’ll get an email confirming your refund or exchange!

Thanks for shopping with Still RYSKY, and we hope to see you again soon! 💖✨

 

RETURNING GOODS - INTERNATIONAL

If you’re returning an order from outside the UK, please make sure to mark the parcel as “returned goods” on any customs or postal forms. This little step helps us process your refund quickly! 🚚💫

If the customs declaration isn’t correct, it might cause delays or even send your parcel back to us. Please note, any duties from incorrect declarations will be deducted from your refund.

All return postage is on the customer, so be sure to send your parcel via tracked mail—we can’t be responsible for any lost items. 📦 Inside the parcel, please include a note with your order number so we can find your order easily and get that refund sorted for you!

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We accept refund, store credit or exchanges within 14 days of purchase if there's a *fault in the product or a sizing issue with tags attached on:

• Any hoodies
• Any tracksuit bottoms

*return & exchange shipping is covered by the customer

 We do NOT accept refund or exchanges on:

• Any of our bikinis/ intimate wear
• grip
• socks